The Solution Specialist proactively drive revenue and profit specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on whitespace opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the market to identify deals and win them. This role is integral in identifying net new business for both CDW and the assigned brand.
Key Areas of Responsibility
Manage and achieve all individual and team revenue, gross profit sales goals for the segment.
Be a subject matter expert on the Microsoft products, programs and go to market strategies and communicate them to CDW sales.
Help in identifying and driving Up-sell / additional product opportunities
Participate in proactive campaigns focused on driving upsell goals
Respond to email or phone inquiries and participate in conference calls with customers to help determine the best Solution and Licensing program for their needs including Cost Analysis comparisons
When appropriate drives customer adoption, expansion and renewal of the core Microsoft cloud technologies (ex. M365, Azure).
Attend customer facing events and/or conference calls to communicate the value add of CDW and Microsoft.
Facilitate trainings for assigned territory on Microsoft products, services and programs.
Assist the partner and Product and Partner Management (PPM) contacts in creating messaging and promotions that directly align with the specific customer set that is being supported.
Develop and execute to quarterly sales plan.
Cultivate relationships between partner sales team, CDW Sales, & Leadership teams.
Understand the competitive landscape in assigned segment and/or region and how market conditions can impact CDW and the partner being supported.
Have excellent knowledge of CDW service offerings and the process in which account managers attach them to client products.
Attends license trainings and earns Microsoft certifications
What we’re looking for:
Currently enrolled undergraduate students with a junior or senior status with a graduation date
Strong interpersonal and time management skills.
Self-motivated and driven to get results and make an impact while utilizing strong written and verbal skills to communicate effectively.
Availability to work a 40-hour week within standard business hours throughout the summer.
Team oriented; develops positive relationships with coworkers and other partners involved.
General computer and email proficiency
Authorization to work in the US; without sponsorship as a full-time coworker.
We are a unified team of challenge takers, diverse thinkers and problem solvers. Our coworkers aspire every single day to be better than they were yesterday because we know success means never being satisfied. We believe winning requires balance - a combination of assigned work and freethinking, quick wins and quick breaks. When our coworkers enjoy what they do and who they're with, they do their best work. And that means everyone wins.
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. Our fingerprints can be found on technology in workplaces and workspaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, combined with the expertise of our specialists, there is no request too big or too small. Our coworkers across the globe are working together to bring technology to life for our customers.
Awards and recognitions:
Ranked #189 on the Fortune 500 list
Ranked #134 on Forbes’ list of America’s Best Employers
Ranked #81 on Glassdoor's Best Places to Work U.S.
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