Halifax Regional Municipality is inviting applications for one permanent, full time position of Application Administrator in Finance, Asset Management & ICT. We encourage applications from African Nova Scotians, racially visible persons, women (applying for non-traditional positions), persons with disabilities, Aboriginal persons and persons of the LGBTQ+ community. HRM encourages applicants to self-identify.
Reporting to the Team Lead, Business Applications, the Application Administrator provides a broad range of technical services in support of HRM’s key operational applications. These services include planning, design, configuration, implementation, maintenance, security, enhancements, and upgrades to HRM’s business applications. These services may be performed independently or within a team or project structure. All work is conducted following established methodologies and change/release management procedures, at all times respecting the confidential nature of the work.
For the full list of duties and responsibilities associated with this position, please email firstname.lastname@example.org for a copy of the full job posting.
Education and Experience:
Post secondary degree in Computer Science, OR post secondary degree in a related field and minimum 1 year of formal software development.
Minimum 5 years experience in the Information Technology field.
3 years hands-on experience in application administration and operational systems support (day to day operations including analysis, configuration, trouble shooting, debugging, patching).
Experience with software implementation on a core or extended team.
Strong interpersonal and communication skills (written and verbal).
Excellent organizational and time management skills.
Consensus building and conflict resolution skills.
Presentation and training experience.
Demonstrated ability to organize and manage information systems in a government environment or similar work situation.
Strong sense of teamwork and ability to work with both technical and non-technical staff.
Demonstrated ability to work under pressure and maintain high degree of professional work performance.
Proven ability to foster and manage strong working relationships with a broad and varied group of clients, stakeholders, vendors, and partners.
Technical / Job Specific Knowledge and Abilities:
Business orientation, including broad experience in service delivery and support in a multi departmental business environment and/or the public sector.
A working knowledge of databases and SQL.
Previous hands-on technical support experience with various business application software is highly desirable.
Preference will given to candidates with ServiceNow configuration and development experience.
Proven ability to quickly learn new software applications.
Understanding of the Software Development Life Cycle, IT Infrastructure Library (ITIL), Change Management, Release Management, and software development concepts.
Experience in understanding customer needs, defining business requirements, identifying risks, and determining options.
Experience with business analysis methods such as process and data mapping.
Able to work under pressure and to meet project deadlines.
Strong analytical and troubleshooting skills.
Travel within the municipality to meet with business unit staff is expected. Access to a personal vehicle and a valid NS driver’s license is required.
Security Clearance Requirements: Candidates being considered for the position of Application Administrator must successfully meet the security clearance requirements administered by Halifax Regional Police, which may include, but are not limited to, a pre-employment polygraph.
Please note – Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.
HRM takes the health and safety of its job applicants and employees seriously. Where possible, recruitment testing and interviews will be done by way of phone, video conference, or other virtual means to assist with and encourage social distancing. For applicants with concerns about computer or internet access or to request another accommodation to the recruitment process, please contact your HR representative or email@example.com.
HOURS OF WORK: Monday to Friday, 8:30am-4:30pm; 35 hours per week. Work outside of regular office hours (including weekends) will occasionally be required.
SALARY: IS Level 6; $46.99 per hour, as per the NSUPE Local 13 Collective Agreement
WORK LOCATION: 3rd Floor Duke Tower, Halifax
CLOSING DATE: Applications will be received up to midnight on April 20, 2021.
This is a bargaining unit position. External applicants will only be considered if there are no qualified bargaining unit candidates.
Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.
During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.
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