BDC Receptionist

Job description

We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We have a great opportunity for BDC (Business Development Centre) Receptionist to join our team in a company and industry with great growth opportunities.
We offer a competitive salary and an encouraging team environment, as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals.
After the initial 90 days of comprehensive training, success will mean having the ability and skills to work with multiple computer programs, while being the first point of contact for our dealerships.
Responsibilities: Answering online inquires and answering incoming calls Maintain accurate information and up-to-date data about manufacturers recommended maintenance services Keeping accurate and relevant customer information in our system Making appointment reminder phone calls, and making any necessary changes to the appointments if needed Ensuring that customers satisfaction with our service
Requirements: Previous customer service experience Strong written and verbal communication skills Highly organized with an ability to learn new skills quickly Proficient in computer skills Highly motivated Adhering to all company policies and procedures Flexibility with work hours and ability to work the occasional Saturday Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude.
CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace

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