Automotive Non-Prime Digital Product Owner, Product Development and Operational Oversight- Hamilton.

Job description

Requisition ID: 91817 Join the Global Community of Scotiabankers to help customers become better off. PURPOSE The Digital Product Owner leads the innovative development and evolution of Scotiabank’s Scotia Dealer Advantage’s non-prime loan origination platform, processes, and sources. It takes a leadership role in translating business line directives and needs to internal cross-functional teams. ACCOUNTABILITIES Embedded within the business line, demonstrates performance and operational awareness along with subject matter expertise on an enterprise's unique non-prime product. Leads the innovative development and evolution of SDA’s loan origination platform, processes and sources. Delivers market-leading, customer-focused solutions with impeccable execution by leveraging strong automotive and non-prime experience along with technical knowledge and ability. Takes a leadership role using the Agile methodologies by: ensuring solutions evolve through collaboration between self-organizing cross-functional teams; confirming that capabilities are in-scope, on-time and of high quality; translate Business Line directives and customer needs into backlog items; serve as the primary source of external information for the Scrum teams, offering clear definitions of the targeted capability, the intended value to the customer, and functional/non-functional requirements; assist in the development of product roadmaps; author, refine and approve backlog items, with clearly articulated acceptance criteria; prioritize backlog contents, ensuring sufficient depth of groomed items for development consumption and commitment; apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback and enable stakeholder reviews for validation in the process; review QA test plans to align with acceptance criteria, facilitate testing and review of early builds for adherence to functional requirements. Lead and manage engagement with all stakeholders by: effectively communicating product release contents and expected product capabilities/customer journey; identify and manage business activities (operating model, training, communications and leading/supporting successful implementation, etc.) required to support agile initiatives; facilitate problem-solving on a day-to-day basis as required, working closely with development and Business Line on implementation challenges Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team. COMPETENCIES: Strategic Thinking With support, develops a Product Vision and Roadmap (6-12 months) that is clearly tied to desired KPIs (business, customer and tech outcomes) Skilled at writing and communicating effective user stories with defined acceptance criteria that is leveraged during PO reviews Demonstrates an understanding of external trends and strategic implications Analytical Thinking Leverages data and analytics to clearly define current and target state KPIs that are tied to the Product Roadmap Consistently seeks opportunities to optimize existing and develop new features/processes With support, demonstrates an ability to identify risks within the scrum/Kanban team. Develops mitigating strategies that reduce the impact to release timelines. Appropriately keeps others informed as issues develop Recognizes when it is required to escalate issues quickly Results Focus Independently comes to the table with solutions that are substantiated with thoughtful considerations (E.g. Pros/cons) and analytics During decision making, actively sources accurate data and demonstrates an ability to use it effectively to produce meaningful solutions Actively exercises strong communication skills Strategic Influencing Delivers product results and features that meet and exceed desired customer business and technical outcomes Presents ideas and proposals persuasively and shapes stakeholder opinions in a way that results in agreement Adapts style to the audience and maintains attention Regularly presents product progress to key stakeholders and leadership team Self-Awareness & Personal Development Demonstrates awareness of own strengths and limitations and how they impact performance Actively pursues self-improvement, seeks feedback on performance and applies learnings regularly Customer Focus Responds thoughtfully and strategically to customer needs by leveraging research/findings to initiate features that are targeted at enhancing the customer experience Takes ownership of end to end customer satisfaction and resolution to customer challenges EDUCATION & EXPERIENCE Automotive / Indirect Automotive / Non-Prime experience is a significant asset Engineering or Computer Science and 4+ years related experience in product management or technical solution delivery is desirable Certified Scrum Product Owner designation Experience in a technology company or top-tier technology consulting firm is an asset WORKING CONDITIONS Work in a standard office-based and home office-based environment; non-standard hours are a common occurrence. Limited travel may be required. Location(s): Canada : Ontario : Hamilton As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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