Disney Store: Sales Associate (PT)

Job description

Job Summary: Disney Store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney Store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney Store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently more than 240 Disney Store locations in North America; more than 40 Disney Store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney Store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.

The Company proudly provides equal employment opportunity for all employees and applicants. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request.
Responsibilities: The Cast Member’s primary responsibility is to ensure our Guests have “The Best Retail Experience in the World”. This is done by engaging and providing Guests with an Entertaining and Magical experience. This is a part-time, non-exempt position. Performs scripted and non-scripted events for Guests Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages” Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct Promotes and maintains a safe working and shopping environment Engages children at their level allowing them to become part of the story Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual standards and housekeeping Drives Store results by suggesting additional items to Guests to meet their needs Ability to demonstrate strong Guest-focused engagement on and off the sales floor Demonstrated success working as a member of a team Ability to receive feedback and take action when appropriate Must maintain a professional appearance and meet Disney Store grooming guidelines
Basic Qualifications: Job may require lifting boxes that weigh up to 40lbs. and climbing a ladder Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted) Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store’s business Must be able to submit verification of legal right to work in Canada Must be at least 18 years of age
Preferred Qualifications: Previous experience in retail or the service industry Ability to speak fluently in another language in addition to English Comfortable storytelling in front of large groups of people
Required Education High School Diploma or equivalent

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