Business Manager

Job description

Parkland Fredericton is a campus style retirement living community located in the Riverfront Capital of Atlantic Canada with beautiful views of the Saint John River valley. Located at the corner of Patience Lane and Prospect Street, Parkland Fredericton offers a continuum of care including two All-Inclusive Lifestyle Apartments a Supportive Lifestyle Apartments (Assisted Living) and Enhanced Care (Long-term Care) options. Our residents will enjoy exceptional services and amenities including a heated parking garage, chauffeur and concierge services, daily organized recreation activities and a la carte dining. Other amenities include a movie theatre, bowling alley, fitness centre, salon, spa and so much more!Parkland Fredericton is owned and operated by Shannex Incorporated – a family-owned, Canadian company that has been in business for over 30 years with a mission to ‘lead the way to better living’™. Shannex is a leader in seniors’ accommodation, service and care, providing home care, retirement living, assisted living, memory care and nursing home care in Ontario, Nova Scotia, and New Brunswick.We are pleased to offer the following exciting new opportunity:Business ManagerParkland FrederictonFull TimeReporting to the General Manager as a part of the Parkland Fredericton Campus Management Team, The Business Manager is responsible for the oversight of all financial responsibilities related to the operational community including all Revenue, Expense, and Labour transactions. The position will be responsible for the management of the financial Resident Life Cycle and additionally responsible for overseeing the Concierge and Front Desk Attendants in the Lifestyle buildings.What we offer:Rewarding work environment in that we see a measurable difference in contributing to the quality of life for our residents and their families;Market Competitive Compensation Plan;Shannex offers a great Health and Dental benefit package, and will match up to 5% of earnings into RRSP;Flexible scheduling;Free parking onsite;Employee Recognition Program;Ongoing Education & Career Development opportunities that encourage our employees to upgrade their skills.Supportive Leadership Team that promotes a respectful workplace; encourages teamwork and values and recognizes our workforce for their accomplishments and contributions.Key Duties & Responsibilities Include:Develops, implements, and manages all aspects of front office services (reception/concierge, shuttle drivers etc.)Provides supportive resident services (e.g. assisting where applicable with new resident orientation, maintaining resident business files, addressing resident account concerns, maintaining resident information system and census, fielding and responding to general resident inquiries);Coordinates and maintains processes for financial disbursements for the facility orders;Oversees the process of orientation for new residents to the financial processes of the facility e.g. monthly invoice system, electronic funds transfer, additional services charges;Oversees the support that the residents receive with regards to the correspondence and completion of forms for financial assistance through external agencies;Ensures appropriate records and forms are completed and updated as necessary in relation to each resident;Support the process of providing receipts for check/cash payments from residents, family or guests according to facility policies;Assists in the development and manages the administration budget;Assists in the establishment and maintenance of an effective and efficient inventory system for supplies and equipment; develops and tracks purchase orders as necessary;Updates and maintains computerized resident information system including resident arrivals and departures, service plan, rate, suite and account charges;Accountable for bank deposits as per facility policy;Coordinates check forwarding forms in relation to resident rent payments;Acts as facility accounts receivable Manager;Other related duties as required.Requirements Include:University Degree or diploma, equivalent experience in Business Administration or similar education;Demonstrated experience in office administration, accounts receivable and accounts payable procedures;Previous experience in scheduling, payroll and/or human resources administration in a 24/7 environment;Strong analytical and attention to detail;Proficiency in Microsoft Office Suite;Ability and desire to quickly learn and utilize new systems;Ability to work flexible hours and shifts when required;Demonstrated leadership skills e.g. interpersonal skills, supervisory skills, budgets, problem-solving skills;Proven experience in customer service, quality improvement, respect in the workplace, operational excellence and operational processes;Demonstrates the ability to plan for, complete, and implement assignments and responsibilities in a timely manner;Ability to work independently and partner with members of the corporate teams, including Payroll/HR, Finance, and ICT staff;Ability to manage and prioritize work in a fast-paced demanding environment while meeting multiple demands and competing priorities.The following would be considered an asset:Previous experience in working with the elderly in long-term care or a senior’s independent living environment;Ability to read and understand Terms & Conditions of employment.Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex is committed to offering the best environment for team members where everyone takes pride in their work and in the organization. Our colleagues are committed to service excellence and are supported with opportunities for personal and professional growth. We are building a culture that supports the balance between work and personal life.If you are looking for an opportunity to grow your career and make your mark in a rapidly growing organization, please apply.All applicants will be kept in strict confidence.Only those candidates selected for an interview will be contacted.Reference ID: 57463Job Types: Full-time, PermanentPay: $43,000.00-$48,000.00 per yearBenefits:Dental careDisability insuranceEmployee assistance programExtended health careFlexible scheduleLife insuranceOn-site parkingPaid time offRRSP matchVision careSchedule:8 hour shiftMonday to FridayWork remotely:No

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